I-witnesses are a revolutionary new technology that reduces the cost of complaints management and maintains trustworthy relationships between MNOS, traders, and payment aggregators. The I-witness system takes notes during a transaction and certifies the user's journey through the system by verifying their identity and certification status. This is done in real time, so the MNOS can immediately resolve any issues that may arise during a transaction. I-witnesses also allow users to take control of their data by storing it on their own devices or on servers they trust. This means that if a problem arises with their account or ID verification process (like if someone tries to steal your identity), you will be able to easily prove who you are without having to wait for help from others.
You can activate the sensor on any page you want, and the I-Witness will automatically take care of the rest.
I-Witness was designed to record the entire customer trip on a website, from the first click to the last.
I-Witness is a data-driven solution that provides video-enriched real-time data about customer travel.
I-Witness was a tool that allowed users to document their journeys, authenticate the data they provided, and share it with others.
See how people experience your product, find out what they like and dislike, and learn how to improve your product.
Understand your users truly and how they interact with your product with unbiased reliable data. stop guessing and start building product feature that people actually use, which guarantees your product is the best it can be.
Learn how to improve your product and how to make it better for your users.
Map the user journey to spot patterns and trends, develop a deeper understanding of your users and how they interact with your product.
Study users in the moment as they engage with your product. Develop a deeper understanding of their needs with qualitative and quantitative data.
You can watch what really happened.
I-Witness instantly provide in one click what is used to take the day.
I-Witness Act as a third party and ratify all customer travel information, thus ensuring trust.
I-Witness is the last part of the puzzle to ensure a possible safest user experience.
This allows the operator to work healthierly with traders, without ever doubting what is presented to the user.
This is a giant leap forward in enabling a smooth and safe payment experience.
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